Calling on a holiday
Lines are open Monday through Sunday. On a holiday, ask dispatch up front whether the estimate differs from a normal day, and how long it's likely to take to get someone out.
Common holiday calls
- Keys locked in the car while loading for a trip
- House keys left with a family member out of town
- Rental or guest house lockouts
- Broken keys in cold-morning locks
Three ways to avoid one
- Leave a spare with a neighbor you trust before you travel.
- Check you have house keys before closing the door with the luggage outside.
- If you host guests, consider a keypad deadbolt so you can share a code instead of a key.
If it happens
Stay somewhere safe, have ID ready, and call 818-531-9698. The emergency page explains the process.